Meta, previously known as Facebook, has recently announced its plans for introducing third-party chats in WhatsApp and Messenger for users in the European Union. This move is aimed at promoting interoperability between different messaging platforms, offering users more options and features in their communication experience.
The upcoming changes will allow users to merge Messenger and WhatsApp messages with third-party chats in the same inbox or keep them separate, based on their preferences. Additionally, new notifications will be integrated into both Messenger and WhatsApp, alerting users when they can link chats from newly supported apps. Meta promises to provide rich messaging features such as reactions, direct replies, typing indicators, and read receipts, going beyond basic interoperability requirements. Furthermore, the option to create groups with other users in third-party chats is expected to be available next year.
Meta’s vision for interoperability extends beyond messaging to include support for third-party video and voice calls by the year 2027. This ambitious goal demonstrates the company’s commitment to offering a comprehensive communication platform that integrates various services and features seamlessly.
While Meta’s plans sound promising, there are challenges that need to be addressed. As a designated “digital gatekeeper” under the EU’s Digital Markets Act, Meta is required to comply with regulations to ensure interoperability with other messaging apps like iMessage, Telegram, Google Messages, and Signal. One major obstacle is the need for third-party apps to use the Signal Protocol to maintain message privacy, highlighting the importance of secure communication practices.
Meta’s proposed changes to WhatsApp and Messenger signal a significant shift towards a more interconnected messaging ecosystem. By introducing third-party chats and expanding messaging features, Meta aims to enhance user experience and create a more versatile platform for communication. While there are challenges ahead, Meta’s commitment to interoperability shows promise for a future where users can seamlessly connect with others across different messaging services.
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